Help – AssetWise

Helpful Documents
AssetWise Current Issues
Known Problems with the AssetWise Error Checker

 

Helpful Documents

 

AssetWise Current Issues - Issues we are working with Bentley to resolve.

  • Photos Tab - Tablet Apps - The Photos tab has gone missing from the iPad and Android tablet mobile apps. Photos taken with the app are saved and stored, you just can't see them until you sync the data and open the report in the web app.

  • Accessing Files with Firefox - The system generates an error message when you attempt to upload iof access Photos, Files, Crosssections,etc. for Report File sections within the Files tab. This is not an issue with Chromium-based browsers.

  • Generating Report PDFs with Firefox - When attempting to generate report PDFs with Firefox, the PDF may not render using the built-in PDF tool. Additionally, you may receive an error message when you open the generated PDF using Adobe Acrobat. This is not an issue with Chromium-based browsers (Chrome, Edge, Brave, etc.).

  • Bridge Ends page, Field Notes PDF - The "Bridge Ends" page of the "Field Notes" PDF displays the lable "Single Axle" where it should display "Gross". The data displayed is correct.

  • Items 64 or 66 are coded for Rating Factor and the Rating Factor is an integer (1, 2, etc.) - You MUST code 100, 200, etc. or AssetWise will interpret this as 001, 002, etc. (Don't use decimals!)

  • Mobile Insp. Summary, I90 and X Section - The Mobile site does not have fields for NBI Item 90 or Inspection Summary on the Inspection Info page nor do the mobile pages for the Cross Section contain tables for the cross section and fixed object data points, as on the Web version. When a report is created on a mobile device, NBI 90 is set to the create date. The current mobile apps do not support tables, which is why the cross-section and fixed object tables aren't available. You need to check all of these after the report is uploaded to AssetWise using the web site.

 

Known Problems with the AssetWise Error Checker

  • Error CE045: ITEM 29 - ITEM 29 - Item 29 is greater than 100 -- So Item 109 must be entered.
    I29 = 000090, I109 is blank. Blank is a valid code for I109 when I29 is less than or equal to 100. Coding Guide p. 72.

  • Error IE004: ITEM 4 - Place code is not a valid value.
    If an error is generated for I4 (Item 4 left or selected blank), The error checker will continue to display the error even after it is corrected.

  • Error IE076 ITEM 76 - The Length of Improvement is not Numeric.
    Item 76 is blank. If the Sufficiency Rating is greater than or equal to 80, Item 76 should be left blank.

  • Error IE092A-1: ITEM 92A - The Fracture Inspection code is not a valid value.
    I92A is blank. The error checker is not evaluating the unchecked box for I92A as an "N". Coding Guide p. 63.

  • Error IE092B-1: ITEM 92B - The Underwater Inspection code is not a valid value.
    I92B is blank. The error checker is not evaluating the unchecked box for I92B as an "N". Coding Guide p. 63.

  • Error IE092C-1: ITEM 92C - The Other Special Inspection code is not a valid value.
    I92C is blank. The error checker is not evaluating the unchecked box for I92C as an "N". Coding Guide p. 63.

  • Error IE094: ITEM 94 - The Bridge Improvement Cost is not Numeric.
    Item 94 is blank. If the Sufficiency Rating is greater than or equal to 80, Item 94 should be left blank.

  • Error IE095: ITEM 95 - The Roadway Improvement Cost is not Numeric.
    Item 95 is blank. If the Sufficiency Rating is greater than or equal to 80, Item 95 should be left blank.

  • Error IE096: ITEM 96 - The Total Project Improvement Cost is not Numeric.
    Item 96 is blank. If the Sufficiency Rating is greater than or equal to 80, Item 96 should be left blank..